At Keddily, we are committed to providing a transparent and fair experience for all our users. Our platform, operated by Mustafa Gamal Tawfeek Badwy, follows a clear policy regarding subscriptions and refunds to ensure stability and quality for our community.
Keddily offers a 10-day free trial for all new users. This trial period is provided so that you can fully evaluate our features, templates, and store management tools before making any financial commitment.
No Credit Card Required: You can start your trial without providing payment details.
Full Access: You will have access to all premium features during these 10 days to ensure the service meets your business needs.
Because we provide a comprehensive 10-day trial period as an evaluation phase, Keddily does not offer refunds once a paid subscription has been processed. By choosing to upgrade to a paid plan ($4 Standard or $8 Premium) after your trial, you acknowledge that:
You have tested the service and are satisfied with its performance.
You waive your right to a refund once the payment is completed.
We take technical issues seriously. A refund request may only be considered under the following strict conditions:
You encounter a major technical failure of the core service that prevents its utilization.
The issue is reported via email to support@keddily.com within the first 24 hours of the payment date.
Our technical team is unable to resolve the issue within a reasonable timeframe.
You have the right to cancel your subscription at any time.
How to Cancel: You can cancel directly through your account dashboard.
Effect of Cancellation: Cancellation will stop the next scheduled billing. However, it does not result in a refund for the current active billing cycle.
Access: Your store will remain active until the end of the current paid period.
All transactions are handled securely by our authorized payment partners: Paddle (our global Merchant of Record) and PayTabs. Any disputes or billing inquiries should be directed to our support team first for faster resolution.
If you have any questions regarding your billing, subscriptions, or cancellations, please reach out to us:
Email: support@keddily.com
